Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Our group of specialists will try their best to respond to your support tickets within less than 1 hour. If, however, the situation you have come across requires the help of our Admin =Team,= we’ll forward the ticket to the administrator on duty and will submit a note to inform you.

  • Top quality support service

  • Top–class Customer Help Service

  • We’ll be online for you day and night to deliver useful information and tech support and to assist you with any trouble that you might stumble upon while you are handling your virtual server. We will help you with all pre–configured apps, including your Operating System, server management panel (with regards to the VPS type) and the Web Hosting Control Panel created completely by our company.

  • Intuitive help center

  • An Informative Help Zone

  • A descriptive and constantly updated article base is built into our in–house built Web Hosting Control Panel. It offers you quick tips about how to perform all the key web site administration tasks. The Help section presents comprehensive how to articles and reviews and step–by–step video lessons. You can gain access to the Help section by hitting the Help or Video buttons in the top right part of each Control Panel section.