1 hour ticket response
Elite Web Agents’s team of technical support engineers is dedicated to offering quick answers to all your queries. We’ll examine your ticket as soon as it has been received and will reply with a solution within maximum 1 hour after the customer support ticket submission. In reality, our average client support ticket response time is 20 minutes.
A First–Rate Help Desk Service
Our client support staff members have significant experience in the Linux shared website hosting field and are experienced enough to provide a quick answer to your problem. If, however, the case at hand is not within the competence of a support technician, the client support ticket will be forwarded to a programmer or sysadmin for further investigation.
An Intuitive Help Section
To help you get a quick tip on how to use a specific feature, we have implemented a truly user–friendly Help Center section in our Web Hosting Control Panel. You can browse through a big selection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. archive or check out our educational video tutorials.