Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help Center section included in our Web Hosting Control Panel. It offers an enormous knowledgebase with commonly asked questions and detailed educational articles contributed by our well–trained tech support team.

  • Top quality support service

  • Tutorial Videos

  • If you’d rather watch how an action is done or how an issue is resolved, instead of just reading about it, then examine our collection of educational video tutorials. They address a variety of different issues and will help you quickly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client support service with a sixty–minute ticket response guarantee. A group of professional support engineers will be available to you to respond to all the enquiries that you could have. During off–peak hours, a reply will be supplied in even less than 20 minutes.