When your website hosting service provider provides live chat support, you will be able to speak to an agent in real-time and find out helpful information or get a problem resolved in a very timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you'll need only a computer with access to the web, which means that you won't pay any charges in the event that you're in a different state or country. Furthermore, it'll be easier to copy and paste data for example domains, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the telephone. The live chat is also a considerably faster approach to contact your web hosting supplier's support crew compared to using a ticketing system. What's more, in the event that some situation needs more time to be resolved, you are able to do something different while you wait for assistance on the live chat, so you will not waste time - something that's not possible in case you are on the telephone.
Live Chat Support in Shared Website Hosting
As a part of the support services that we provide for all our Linux shared website hosting, we now have live chat support which is available 24x7, even on holidays. You're able to get in touch with us regardless of whether you already have an account or not, since we will support you with pretty much anything, ranging from giving you basic info on our services if you are not a customer yet and you are interested in purchasing one of our packages, to helping you with creating an email account in an e-mail client. Some problems are more complicated and time-consuming, which means that you'll have to take advantage of the ticketing system that is built-in our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is available every day, even on weekends and holidays. It's one of the best ways to learn more about our Linux semi-dedicated hosting if you do not have an account yet or to have some issue resolved in case you are a customer and our support agents will assist you instantly no matter what time of the day you join our chat. In case you're unsure which package is better for your websites, if you need a piece of advice whether you should obtain a specific upgrade and how to obtain it or in case you've got problems setting up an email account on your PC, you will be able to get in touch with us and we'll supply you with the necessary information as soon as possible. The live chat is accessible even after our phone lines go off for the day, therefore if you have an account with us, you can be certain that you will always receive prompt assistance with any kind of question or problem that pops up.